
Terms & Conditions
H.A.S.P.R.O – Terms & Conditions
Last updated: 19 September 2026
These Terms & Conditions (“Terms”) govern your access to and use of H.A.S.P.R.O (Hamblett Auto Service Platform for Reporting & Operations). By creating an account or using the platform, you agree to these Terms.
If you do not agree, you must not use H.A.S.P.R.O.
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1. Definitions
• “Platform” means the H.A.S.P.R.O fleet‑management system, including all modules (PMI engine, MOT fail reporting, brake‑test scheduling, calendar, customer management, etc.).
• “User” means any individual or organisation accessing the Platform.
• “Customer” means a garage, fleet operator, or business with an active subscription or service agreement.
• “Content” means data entered, uploaded, or generated within the Platform.
• “We/Us/Our” means Hamblett Auto Services.
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2. Eligibility
To use H.A.S.P.R.O, you must:
• Be a registered business or authorised employee of one
• Provide accurate registration details
• Use the Platform only for lawful fleet‑management purposes
• Comply with DVSA regulations when entering maintenance data
We may refuse or revoke access at our discretion.
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3. Account Registration & Security
You are responsible for:
• Keeping login credentials secure
• Ensuring only authorised staff access your account
• All actions taken under your login
If you suspect unauthorised access, you must notify us immediately.
We are not liable for losses caused by your failure to secure your account.
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4. Use of the Platform
You agree not to:
• Misuse or attempt to bypass system functions
• Enter false, misleading, or incomplete maintenance data
• Use the Platform for unlawful or non‑fleet‑related purposes
• Copy, modify, or reverse‑engineer any part of the Platform
• Upload harmful code, scripts, or automated tools
We may suspend or terminate accounts that violate these rules.
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5. Service Availability
We aim to provide continuous access but do not guarantee:
• Uninterrupted service
• Error‑free operation
• Specific uptime levels
• Compatibility with all devices or browsers
Scheduled maintenance may occur without notice.
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6. Customer Responsibilities
Customers must:
• Ensure all vehicle data is accurate
• Follow DVSA rules for PMI, MOT, brake tests, and defect reporting
• Keep driver and staff information up to date
• Maintain their own compliance records outside the Platform
• Ensure staff are trained to use the system correctly
We are not responsible for DVSA penalties arising from incorrect or incomplete data entered by the Customer.
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7. Data Accuracy & DVSA Compliance
H.A.S.P.R.O provides tools to assist with compliance, but:
• It does not replace legal obligations
• It does not guarantee DVSA approval
• It does not verify the accuracy of data entered by users
You remain fully responsible for ensuring all maintenance schedules, inspections, and records meet DVSA standards.
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8. Intellectual Property
All software, code, designs, modules, and branding within H.A.S.P.R.O are owned by Hamblett Auto Services.
You may not:
• Copy or reproduce the Platform
• Create derivative works
• Use our branding without permission
You retain ownership of your own data.
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9. Fees, Billing & Subscriptions
If applicable:
• Fees are payable in advance
• Late payments may result in suspension
• We may change pricing with 30 days’ notice
• Refunds are not provided for partial periods or unused access
A separate Service Contract may apply for garages and fleet clients.
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10. Termination
We may terminate or suspend access if:
• You breach these Terms
• You misuse the Platform
• You fail to pay fees
• We discontinue the service
Upon termination:
• Access to the Platform ends immediately
• You may request a data export within 30 days
• We may retain anonymised data for analytics
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11. Limitation of Liability
To the maximum extent permitted by UK law:
• We are not liable for DVSA penalties, failed inspections, missed PMIs, or incorrect scheduling caused by user‑entered data
• We are not liable for business losses, downtime, or indirect damages
• Our total liability is limited to the amount paid by you in the previous 12 months
You use the Platform at your own risk.
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12. Indemnity
You agree to indemnify and hold us harmless from claims arising from:
• Incorrect or misleading data entered into the Platform
• Misuse of the system
• Breach of DVSA rules
• Breach of these Terms
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13. Privacy & Data Protection
Our processing of personal data is governed by:
• The H.A.S.P.R.O Privacy Policy
• The Cookie Policy
• Any applicable Data Processing Agreement
You must ensure you have lawful grounds to enter personal data into the Platform.
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14. Cookies
The Platform uses cookies for:
• Login sessions
• Security
• Analytics
• User preferences
By using the Platform, you consent to cookie usage as described in our Cookie Policy.
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15. Changes to These Terms
We may update these Terms at any time. Continued use of the Platform after changes constitutes acceptance of the updated Terms.
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16. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes will be resolved in UK courts.
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17. Contact Information
For questions or concerns, contact:
Hamblett Auto Services
High Peak, United Kingdom
Email: hamblettautos@hotmail.com