ACCESSIBILITY STATEMENT

1. Our commitment

Hamblett Auto Services Ltd is committed to ensuring that H.A.S.P.R.O is accessible to as many users as possible, including drivers, managers, technicians, and administrators with a wide range of abilities and access needs. We aim to meet the principles of the Equality Act 2010 and follow WCAG 2.1 AA best‑practice guidance for digital accessibility.

We believe accessibility is essential for safety‑critical fleet operations and DVSA compliance.

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2. Accessibility features in H.A.S.P.R.O

H.A.S.P.R.O includes the following accessibility measures:

• Clear, consistent navigation

• Logical heading structure

• High‑contrast colour palette

• Keyboard‑accessible menus and buttons

• Alt text for images and icons

• Responsive design for desktop, tablet, and mobile

• Descriptive link text

• Avoidance of flashing or distracting content

• Simple, readable language

• Role‑based access that reduces cognitive load by showing only relevant information

These features are supported by Wix’s built‑in accessibility tools.

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3. Technical standards

H.A.S.P.R.O aims to follow:

• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

• Equality Act 2010 reasonable‑adjustment principles

• Best‑practice guidance for private‑sector digital services

Although we are not a public‑sector organisation, we adopt these standards to ensure inclusivity and usability.

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4. Known limitations

We are aware that some parts of H.A.S.P.R.O may not fully meet accessibility standards:

• Some uploaded DVSA documents (e.g., scanned PMI sheets, MOT certificates, VT30s) may not be fully screen‑reader compatible

• Certain third‑party file formats may not support text extraction

• Customer‑uploaded images may not include alt text

• Some older documents may be low‑resolution or handwritten

We continually work to reduce these limitations.

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5. Ongoing improvements

We review H.A.S.P.R.O regularly and whenever new features are added. Improvements include:

• Ensuring new pages follow WCAG 2.1 AA

• Adding alt text to new images and icons

• Reviewing colour contrast and readability

• Testing pages with keyboard navigation

• Encouraging customers to upload clear, readable DVSA documents

• Improving layout consistency across modules

 

6. Feedback and reporting issues

We welcome feedback from users who experience accessibility barriers. If you encounter a problem or need information in a different format, please contact us:

Email: hamblettautos@hotmail.com Phone: 01298 814749 Address: Hamblett Auto Services Ltd, The Old Goods Yard, Off Midland Rd, Chapel‑en‑le‑Frith, High Peak, SK23 9RE

We aim to respond within 5 working days.

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7. Alternative formats

We can provide essential information in alternative formats upon request, including:

• Large print

• Plain‑text versions

• Audio description

• Simplified summaries

• Printed copies

This includes DVSA compliance information stored within H.A.S.P.R.O.

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8. Third‑party content

H.A.S.P.R.O may contain uploaded documents or content provided by customers. We cannot guarantee the accessibility of:

• Scanned documents

• Handwritten inspection sheets

• Third‑party PDF formats

• Customer‑uploaded images

However, we encourage customers to upload clear, readable documents wherever possible.

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9. Preparation of this statement

This accessibility policy was prepared on 12 September 2026. It will be reviewed at least every 6 months or sooner if major changes are made to H.A.S.P.R.O.